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	<title>Comments on: Get Specific</title>
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	<description>Thoughts and insights from the shop floor.</description>
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		<title>By: Mark</title>
		<link>http://theleanthinker.com/2009/06/15/get-specific/comment-page-1/#comment-27869</link>
		<dc:creator>Mark</dc:creator>
		<pubDate>Wed, 17 Jun 2009 21:34:31 +0000</pubDate>
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		<description>Edwin -
Thank you for your comment and kind words, and my thanks to you and your company for taking the time out of their busy days to meet with me.</description>
		<content:encoded><![CDATA[<p>Edwin -<br />
Thank you for your comment and kind words, and my thanks to you and your company for taking the time out of their busy days to meet with me.</p>
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		<title>By: Edwin Speijer</title>
		<link>http://theleanthinker.com/2009/06/15/get-specific/comment-page-1/#comment-27859</link>
		<dc:creator>Edwin Speijer</dc:creator>
		<pubDate>Wed, 17 Jun 2009 16:39:37 +0000</pubDate>
		<guid isPermaLink="false">http://theleanthinker.com/2009/06/15/get-specific/#comment-27859</guid>
		<description>Mark, I was very lucky taking part in the session you wrote about. And I am very happy I was there, able to listen to your stories, advice and questions. 
For me the session made clear that although we are working on continuous improvement together with the people working all the levels of our company, I stop too quickly asking the why&#039;s and what&#039;s. Leaving probably the real problems undiscovered and at the same time missing the chance in getting (or creating) commitment.
After reading your post I realized we are (probably) not aiming for being a lean company. It feels like our top management introduced lean as a tool for cost reduction.
Your questions are helping me getting to the subject that is really making the difference: the people.
I am going to learn and understand the real essence of your questions and make them my own. Like a mantra.
It was an honor meeting you.</description>
		<content:encoded><![CDATA[<p>Mark, I was very lucky taking part in the session you wrote about. And I am very happy I was there, able to listen to your stories, advice and questions.<br />
For me the session made clear that although we are working on continuous improvement together with the people working all the levels of our company, I stop too quickly asking the why&#8217;s and what&#8217;s. Leaving probably the real problems undiscovered and at the same time missing the chance in getting (or creating) commitment.<br />
After reading your post I realized we are (probably) not aiming for being a lean company. It feels like our top management introduced lean as a tool for cost reduction.<br />
Your questions are helping me getting to the subject that is really making the difference: the people.<br />
I am going to learn and understand the real essence of your questions and make them my own. Like a mantra.<br />
It was an honor meeting you.</p>
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		<title>By: Jim Fernandez</title>
		<link>http://theleanthinker.com/2009/06/15/get-specific/comment-page-1/#comment-27802</link>
		<dc:creator>Jim Fernandez</dc:creator>
		<pubDate>Tue, 16 Jun 2009 14:26:29 +0000</pubDate>
		<guid isPermaLink="false">http://theleanthinker.com/2009/06/15/get-specific/#comment-27802</guid>
		<description>Mark:

Reading what you wrote was very painful for me.  There are so many questions here I could not answer. 

Yesterday I had an encounter with an employee who was saying that, &quot;you lean guys never bother to ask us workers what is really going on before you start making changes&quot;.  That hurt me.  

I&#039;m sitting here in my chair thinking I usually don&#039;t move or get up until, I feel motivated to do so, or I feel enough pain that it makes me move.  Your words always motivate me.  This time your words were painful.  

But I guess if I get up and do something because I&#039;m motivated or I&#039;m in pain it really appears to others to be the same thing .  The people that work here at my company see me moving, asking questions, trying to help and making a little progress.

In the next few weeks I will try to answer all the questions you have proposed.

Thank you for your words of wisdom.</description>
		<content:encoded><![CDATA[<p>Mark:</p>
<p>Reading what you wrote was very painful for me.  There are so many questions here I could not answer. </p>
<p>Yesterday I had an encounter with an employee who was saying that, &#8220;you lean guys never bother to ask us workers what is really going on before you start making changes&#8221;.  That hurt me.  </p>
<p>I&#8217;m sitting here in my chair thinking I usually don&#8217;t move or get up until, I feel motivated to do so, or I feel enough pain that it makes me move.  Your words always motivate me.  This time your words were painful.  </p>
<p>But I guess if I get up and do something because I&#8217;m motivated or I&#8217;m in pain it really appears to others to be the same thing .  The people that work here at my company see me moving, asking questions, trying to help and making a little progress.</p>
<p>In the next few weeks I will try to answer all the questions you have proposed.</p>
<p>Thank you for your words of wisdom.</p>
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		<title>By: Bryan Lund</title>
		<link>http://theleanthinker.com/2009/06/15/get-specific/comment-page-1/#comment-27795</link>
		<dc:creator>Bryan Lund</dc:creator>
		<pubDate>Tue, 16 Jun 2009 12:05:44 +0000</pubDate>
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		<description>Great post....which serves as an outline for coaching people...just when they think they have a problem solved, we can ask simple, hard quesitons to make them test their assumptions and the real problem.

Bryan</description>
		<content:encoded><![CDATA[<p>Great post&#8230;.which serves as an outline for coaching people&#8230;just when they think they have a problem solved, we can ask simple, hard quesitons to make them test their assumptions and the real problem.</p>
<p>Bryan</p>
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