Mike Rother and Bill Costantino have shared a presentation titled “Toyota Kata Unified Field Theory.” I think it nicely packages a number of concepts in an easy-to-understand flow. I want to expand on a couple of points but first listen to the presentation. (Yes, it has a sound track, to be sure to hit the “Play” [...]
“Experience by itself teaches nothing… Without theory, experience has no meaning. Without theory, one has no questions to ask. Hence, without theory, there is no learning.” –W. Edwards Deming, The New Economics for Industry, Government, Education – 2nd Edition The field of psychology, it seems, shares an issue with the field of operations management. Wilson [...]
I spent last week teaching three sessions of Job Instruction. One session at the end of night shift starting at 5am, the second session catching the start of day shift at 7am, then the third session for swing shift at 1:30. What is cool, though, is there is a senior member of the site leadership [...]
A common topic of discussion in many companies is how to document and share what has been learned as they improve their processes. The most common approach is some kind of database (either online or on paper) that documents the various “best practices” solutions to various problems. They might, for example, show the before and [...]