Comments on: TSA Kata http://theleanthinker.com/2012/10/27/tsa-kata/ Thoughts and insights from the shop floor. Sat, 25 May 2013 15:02:23 +0000 hourly 1 http://wordpress.org/?v=3.5.1 By: Mark Rosenthal http://theleanthinker.com/2012/10/27/tsa-kata/comment-page-1/#comment-36923 Mark Rosenthal Tue, 30 Oct 2012 03:13:48 +0000 http://theleanthinker.com/?p=2076#comment-36923 Meryl -
Don’t forget Dr Phil’s “What the hell were you THINKING?”
His version, I think, of “What result did you expect?” :)

]]> By: Meryl Runion Rose http://theleanthinker.com/2012/10/27/tsa-kata/comment-page-1/#comment-36922 Meryl Runion Rose Tue, 30 Oct 2012 02:59:15 +0000 http://theleanthinker.com/?p=2076#comment-36922 Nice simple example of the 5 questions! Love it! I once had a friend call me wanting me to empathize with her over her TSA experience. I was just grateful they didn’t arrest her.

I am also reminded of Dr. Phil… “How’s that working for ya?”

]]> By: Esther Ayers http://theleanthinker.com/2012/10/27/tsa-kata/comment-page-1/#comment-36921 Esther Ayers Mon, 29 Oct 2012 15:17:38 +0000 http://theleanthinker.com/?p=2076#comment-36921 I really like this Mark, thank you for taking the time to share.

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