Study Guides
Learning to Lead at Toyota – Study Guide and Facilitator’s Guide
White Papers
Getting the Most from Lean Consultants
The Essence of Jidoka (as originally published in SME Lean Directions)
Books
The Lean Thinker’s Bookshelf on Amazon.com
Safety and Quality
Tucker and Edmonson’s paper “ Why Hospitals Don’t Learn From Failures” is framed in a health care setting, but applies to any organization.
Problem Solving
Durward Sobek’s Page “ The A3 Process” covers the fundamentals of using an A3 for an “event” type kaizen activity.
