Study Guides
Learning to Lead at Toyota – Study Guide and Facilitator’s Guide
Books
The Lean Thinker’s Bookshelf on Amazon.com
Safety and Quality
Tucker and Edmonson’s paper “ Why Hospitals Don’t Learn From Failures” is framed in a health care setting, but applies to any organization.
Problem Solving
Durward Sobek’s Page “ The A3 Process” covers the fundamentals of using an A3 for an “event” type kaizen activity.