Tag Archives: Muri

More about Overburden (Muri) in Health Care

The last post got way too long, and I wanted to get it out there. But of course, there are afterthoughts. At a level higher than simple process chaos, overburden hits the entire organization when perceived demand is significantly greater than perceived capacity. As I noted in the earlier post, segregating what should be routine [...]

Mura, Muri (and Muda) in Health Care

Corrie van den Hoek, a regular reader and correspondent from The Netherlands, is working on applying kaizen in the health care industry. She left a comment on ‘The White Board’ asking my thoughts on the concepts of mura and muri in the health care field. I think it is first important to define the terms [...]