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Tag Archives: Technology

Computers and Muda

In a short, but interesting, thread on
lean.org, Emma asks an interesting question: “Can an IT system support Lean?” She goes on to point out a general trend she has seen where the “kaizen guys” offer a lot of resistance to the introduction of sophisticated I.T. systems.
“Lean” stuff aside, I offer this recent post on [...]

Who Took My Grease Pencil?

I was in a popular “Gold Rush” themed restaurant the other night, and they were struggling with a new table assignment system.
In the past the system was very simple. When you arrived, you told them your name, the number in your party. They wrote your name on a list, and gave you a pager. They [...]