I still see companies struggle to apply a financial return on every improvement proposed.
PC has made an excellent analogy in a post on the forum. Rather than repeat it here, I’ll give you the link, maybe we can get a conversation started.
http://forums.theleanthinker.com/viewtopic.php?f=9&p=903#p903
(Sidebar: I am pretty aggressive about deleting accounts that look like spammers. If I got yours by mistake, write to me at “Contact Mark” on the right sidebar, and I’ll fix it.)