On the backside of this site, I get information about things like the search terms that brought people here. One caught my eye today.. “lean refutation.”
Since this site comes up as the 121st item in the Google search, I think I am safe to conclude that the person intended “lean manufacturing” to be the topic. The hit, by the way, was on the “Management Resistance or Poor Process” post, which I suppose has some relevance to the search as well.
I can speculate about a lot of reasons that would cause someone to search for that kind of information, but ultimately I suppose it is someone either caught in the midst of a company (or a consultant) with a distorted view of what it is all about; or someone whose comfort zone is being violated pretty badly (or a combination of both).
Here is a question for my readers:
Inverting the problem, how would you “refute lean?”
Then, based on your answer(s), what countermeasures would you develop?
I think it is important for us to understand that there are both distorted views of what this is about (and those distorted views are being enthusiastically implemented in a lot of places); and there is a good chance that people’s comfort zones can be violated.. and many of those people are ones we want to bring along.