“What obstacles do you think are preventing you from reaching the target condition?”
When the coach asks that question, she is curious about what the learner / improver believes are the unresolved issues, sources of variation, problems, etc. that are preventing the process from operating routinely the way it should (as defined by the target condition).
I often see things like “training” or worse, a statement that simply says we aren’t operating the way the target says.
Here is a test I have started applying.
Complete this sentence:
“We can’t (describe the target process) because ________.”
Following the word “because,” read the obstacle verbatim. Read exactly what it says on the obstacle parking lot. Word for word.
If that does not make a grammatically coherent statement that makes sense, then the obstacle probably needs to be more specific.