Category Archives: Problem Solving

PDCA, A3 and Practical Problem Solving

Over the years, I have been party to at least three corporate-level efforts to bring “A3” or “Practical Problem Solving” into their toolbox. Sometimes it has other names, such as “Management by Fact” or such, but the approaches are all similar. Typically these efforts, if they catch on at all, become exercises in filling out [...]

Rapid PDCA

This sub-assembly line had a planned cycle time of 15 minutes. The most skilled and experienced assembler could almost get all of the work done in that time, but generally, two people were required to consistently deliver without stopping the main line. Among other obstacles identified, the first assembly step was being done on a [...]

Results

Past Due Hours This area was picked for the initial focus because they were way, way behind, and it was getting worse. The initial work was done in mid-April. The target was consistent output at takt time. As the team looked at the process, and identified the sources of disruption and variation, “changeovers” surfaced pretty [...]

One-By-One; On Demand; As Requested

Once again we see another data point on the trend. Why is “batching more efficient?” Simple – you haven’t solved the problems yet. Here is an ice cream shop that has no ice cream… until you order it. Does this shop surface the next layer of issues to solve? Certainly. But by thinking it is [...]

Finding Patterns

“What is your target condition?” “One-by-one flow, meeting an 11 minute planned cycle time, with two people.” “What is your current condition now?” “We are making rate, but our lowest repeatable times add up to 28 minutes, and with that and the 32% variation we are seeing, we need 3 people on the line to [...]

Version 12.0 of the Toyota Kata Handbook

As of about 12:30 Pacific 11/4 there have been a couple of revisions, so be sure to download the latest. Mike Rother has released Version 12.0 of the Toyota Kata handbook on his website. The handbook, over the last few iterations, has become much more pragmatic (and practical). The information about the coaching process is [...]

Some PDCA Cycles

We had five sequential operations. Although the lowest repeatable times for each were well within the planned / target cycle time, there was a lot of variation. Though Operation 3 was working pretty continuously, Operations 4 and 5 (downstream) were getting starved on occasion, and the empty “bubble” was working its way to the output. [...]

As Requested; When Requested; Where Requested

Amazon.com’s competitive advantage over regular retail has typically been around good prices with the thing you are looking for being available. In essence, they are an online, extreme extension of the big box store. The downside has been that if you want it now, you have to either pay extra for expedited shipping, or get [...]

Simple Solution to Complex Problem

This video captures a crucial aspect of lean thinking – searching for the simple and elegant solution. We can’t say this is an obvious idea, a lot of very smart people have been working on this problem for decades. But it is a simple idea. Sometimes the search needs to be outside of the regular [...]

Organize, Standardize, Stabilize, Optimize

As I work in the field, I continue to encounter a desire to get right to optimal results – “Why aren’t we working to eliminate all of the waste?” Once people start seeing opportunities, there is a great temptation to try to simply engineer a new process and implement it. This is especially true in [...]