TWI Job Instruction is a structured process for breaking a job or task into teachable elements, and a 4 step process for teaching that job to someone. I am not going to try to explain everything about breaking down a job here, this post is primarily for people who use job breakdowns and job instruction [...]
(Apologies for this post being “Password Protected” – I posted it from my smart phone, and obviously need to mistake-proof something in the interface.) – MR A key element of TWI Job Instruction is breaking down the job into important steps, key points, and reasons why. An important step advances the work. A key point is a [...]
I stumbled across this PDF file on The Hanover Group’s web site: “Job Instruction Training (JIT): Controlling Your Workers’ Compensation Costs Through a Better Work Environment.” The page essentially summarizes the contents of the TWI Job Instruction pocket card. There is a reference at the bottom saying to “Access our policyholder education safety series online [...]
A great insight from a client today. The target condition at this point is simply to establish some degree of transparency of the current condition on a status board without having to resort to probing questions to elicit what is working, and what is not. The observation was: “We’ll know we are succeeding when we [...]
In many processes, we ask people to notice things. Often we do this implicitly by blaming people when something is missed. This is easy to do in hindsight, and easy to do when we are investigating and knowing what to look for. But in the real world, a lot of important information gets lost in [...]
More than a few organizations I know are starting to understand the importance of establishing a culture of problem solving. Hopefully they are shifting from a tools implementation model to one which emphasizes how people respond to the daily friction generators. In an email on the topic to a friend today, I cited four things [...]
This is a (belated) response to a post from Patsi Sells on The Whiteboard. She asked about safety and kaizen. When first implementing some of the tools and mechanics of the TPS (especially in a manufacturing environment), many of the initial efforts seem to run afoul of the industrial safety professionals. My experience suggests a [...]
When real effort is spent getting to the cause of problems (vs. a reflex to find someone to blame), ambiguity often enters into the picture. Problem solving is a process of asking questions and clarification. Is a “defect-free” outcome of the process specified? Does the Team Member know what “success” is? Is there a way [...]
I re-read my “What Nukes?” post and realized I was really rambling. I want to reiterate a key point more clearly because I think it is important. In the “Bad Apple” theory there is an implied assumption that the cause of an accident or other problem was one person who, at that moment in time, [...]
Do you have a responsibility to make sourcing decisions on anything other than Quality, Delivery, Cost? This news item about a mass-fatality industrial fire in China opens up some interesting thoughts about sourcing over here. For future reference after the link dies, the lead of the story is: A fire at an illegal shoe factory [...]
