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Tag Archives: Health Care

More about Overburden (Muri) in Health Care

Tuesday, January 29, 2008

The last post got way too long, and I wanted to get it out there. But of course, there are afterthoughts.
At a level higher than simple process chaos, overburden hits the entire organization when perceived demand is significantly greater than perceived capacity.
As I noted in the earlier post, segregating what should be routine from the [...]

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Mura, Muri (and Muda) in Health Care

Tuesday, January 29, 2008

Corrie van den Hoek, a regular reader and correspondent from The Netherlands, is working on applying kaizen in the health care industry. She left a comment on ‘The White Board’ asking my thoughts on the concepts of mura and muri in the health care field.
I think it is first important to define the terms because [...]

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Lean in Health Care

Sunday, January 20, 2008

A little over a month ago I had an opportunity to spend about 4 hours in a small-group session with Steven Spear. For those readers who don’t already know, Steve is a researcher and practitioner who has made his name in understanding the Toyota Production System as Toyota actually does it.
He first came to the [...]

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