I remembered reading this years ago, and thought I had lost my copy. In the midst of my current file purge, I came across my photocopy of a photocopy of a photocopy that was passed around Boeing with the hand written notation “Hey team, this is a good read – enjoy!”
Even better, though, is that the article is included in its entirety in Google Book’s preview of the original book “Integrated Process Management: A Quality Model .”
I am not going to discuss the article much because I don’t want to play spoiler to the punch line.
Comments and discussion, however, are encouraged.
So, without further delay: Click here to read “The Origin”