Another interesting homework question has shown up in the search terms. Let’s break it down:

23. if the slowest effective machine cycle time in a cell is 55 seconds and the total work content is 180 seconds, how many operator(s) should operate the cell so that labor utilization is at 100%?

I find this interesting on a couple of levels.

At a social level, the idea of cutting and pasting a homework question into Google hoping to find the answer is… interesting. Where is the *thinking*?

**What are we teaching?**

The question is asking “How many people do we need to run *as fast as we can*?” (as fast as the slowest machine). But how fast do they *need to run*? Maybe they only need a part every 95 seconds. If that is true, then I need fewer people, but I am going to run the slowest machine *even slower*.

In other words, **“What is the takt time?”** What does the customer need? How often must we provide it?

Then there is the “labor utilization” metric, with a target of 100%. *Assuming the planned cycle time is actually 55 seconds* (which it shouldn’t be!), we need 3.3 people in this work cell. (180 seconds of labor cycle time / 55 seconds planned cycle time: “How long does it take?” / “How long do you have?” = Minimum Required Capacity)

**How about improvement? **What do we need to do to get from 3.3 people to 3 people? We can solve for the labor cycle time. 55 seconds of planned cycle time * 3(people) = 165 seconds of total labor. So we need to get that 180 seconds down to a little less than 165 seconds.

Now we have a *challenge*. We need to save a bit over 15 seconds of cycle time. That might seem daunting. But we don’t have enough information (the current condition) to know where to begin. Then we can establish the next *target condition* and get started *making things better.*

These types of questions bother me because they imply all of these things are fixed, and they imply we run “as fast as we can” rather than “as fast as we must.”

Edit: Today I saw two more searches for:

total work content divided by slowest machine cycle time

so it looks like at least two others are working on the same assignment. 🙂

Thoughts?

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Very interesting post. It definitely goes right in line with “what can be improved” vs. “what should improve” – two very different things. As you have discussed, if we do not know what the requirements are – “what does the customer need” then how do we know how much to improve? From a Kata point of view, the very first step of the Improvement Kata is to understand the direction (the challenge), if this is not clear, then it is definitely worth the time investment to get clear on what this is.