Thursday, October 9, 2008
Steve left a question on The Whiteboard that everyone thinks, but almost no one asks.
Is there a point at which the “blame game” is appropriate? You once mentioned the “5 who’s” I’m thinking that at some point this has to be processed. Like getting the right people on the bus (or off it). Or in [...]
Thursday, October 9, 2008
This little gem is buried on page 54 of John Shook’s new book Managing to Learn, recently published by the Lean Enterprise Institute.
Although it is almost just a passing thought in the overall context, it really gets to the core of a people-supporting culture.
To me, the concept of “No blame requires no excuses” means that [...]
Managing to Learn by John Shook is the latest in the classic series of books published by the Lean Enterprise Institute.
It is subtitled “Using the A3 management process to solve problems, gain agreement, mentor, and lead” and that pretty well sums it up.
Like many of the previous LEI books, it is built around a straightforward [...]
Jim left a great post on
The Whiteboard way too long ago.
His problems seem to sum up to these statements:
Every valve is hand made one by one in batches through several processes.
…about a 10% turnover rate…Consequently we are always training new people…the supervisor needs to make sure the worker understands the job
My inclination is to [...]
In a few weeks, the best athletes in the world will assemble in Beijing for the 2008 Summer Olympics. Just being there means these individuals are performing at a level that the rest of us can only watch and appreciate.
Each of these world-class top performers has a coach.
Ironically, their coaches are not capable of performing [...]
More than a few organizations I know are starting to understand the importance of establishing a culture of problem solving. Hopefully they are shifting from a tools implementation model to one which emphasizes how people respond to the daily friction generators.
In an email on the topic to a friend today, I cited four things that [...]