Greg captures a concept in 183 words that entire books have utterly failed to explain.
When we are trying to solve a problem, there are always people involved. And people have positions, feelings, and are always emotionally tied to this-or-that outcome.
It is critically important to find “The 3rd Way” when working on a solution.
There is a great example of what Greg describes as “flight” starting in page 73 of John Shook’s book “Managing to Learn.”
Shook summarizes “The 3rd Way”:
. . . making good decisions required everyone’s complete commitment to dealing with harsh reality.
This produced yet another counter-intuitive aspect of A3 management: respect through conflict.
Organizations that confuse “nice-nice” with teamwork end up paralyzed and frozen in place the moment there is disagreement. No further intellectual growth appears, and they had better hope they are far enough ahead that their competitors won’t catch on.
I have already used more words talking about Greg’s post than he spent making it.