Learn to be thorough before working on speed. The speed will come naturally with competence.
Every coach in the world gives some form of this advice to her students. This is true for athletics, for music, for any skill we are trying to develop.
Yet when planning kaizen events, we tend to forgo this advice, and push the team to produce huge “results” for the Friday report-out.
Getting those results is actually pretty easy. Any facilitator with a little bit of experience with the tools can push the team to rearrange a layout, get some basic flow, and turn in some really good numbers in a few days.
But what skills has the team developed in this process?
Maybe how to see a similar opportunity and copy the layout there.
Maybe how to close out an action item list, but that is still just rote implementation.
What processes and systems have to be in place to sustain those results? What skills are needed to use those processes and systems effectively. When, during the course of these five days, did your team practice those skills, or for that matter, even learn what they need to learn?