(Apologies for this post being “Password Protected” – I posted it from my smart phone, and obviously need to mistake-proof something in the interface.) – MR
A key element of TWI Job Instruction is breaking down the job into important steps, key points, and reasons why.
An important step advances the work.
A key point is a critical aspect of the work that would:
- injure the worker (or anyone else).
- make or break the job.
- make the job easier to do (a knack or technique that an experienced operator knows).
If it is worth making a key point over, it is worth putting a visual cue in the workplace.
If the key point is about something that would injure the worker, or make or break the job, you have a rich opportunity for mistake proofing.
In other words, a key point is something you are asking the team member to remember.
Help him out by reminding him or even better, engineering the work so that he doesn’t have to remember.