Standards: Notes On A Whiteboard

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I saw this on a client’s whiteboard this morning. (Actually I saw it a while ago, but just took the photo.)

By having a clear expectation about what is supposed to happen, they can work to converge the process toward some kind of consistency. The opposite is just accepting whatever happens as OK.

By having a degree of stability, it is easier to see issues and opportunities, that in turn, allow them to set the next level of standard.

He put it up there to remind him when he is distracted in the day-to-day fray that “What are we trying to achieve?” is the important first question to ask.

Remember, there is no dogma. Your choice of words and definitions may vary. But these work for him.

Comments 2

  1. bill_iacovelli@ncsu. wrote:

    Mark,

    I’m working with a kaizen team this week and this is what I was preaching during the first hour of the first day! No kaizen without standards. Thanks for sharing!

    Posted 14 Jan 2014 at 6:12 am
  2. Sivakumar C.S wrote:

    Making the shop floor more with Visual controls will definitely help one to see the deviation from the standard and raises the opportunity to improve further. thanks for sharing

    Posted 26 Jan 2014 at 10:08 pm

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